Effective Date: 10 October, 2025
ACTN3 Limited, trading as ACTN3 – Performance Athletes
Applies to: In-person gym services, ACTN3 App (powered by MyStrengthBook), and related digital platforms.

1. Introduction

ACTN3 Limited complies with the New Zealand Privacy Act 2020 when handling personal information.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information—whether you engage with us in person, online, or via the ACTN3 App.

By accessing our facilities, website, or digital services, you agree to the terms of this Privacy Policy.

If you would like more information about the Privacy Act, please visit: www.privacy.org.nz

2. Changes to This Policy

We may update this Privacy Policy at any time. All changes will be published on our website and/or the ACTN3 App.

Last updated: 10 October, 2025

3. Who We Collect Information From

We collect personal information from:

• You directly, when you sign up, contact us, or use our services (e.g. in-person, through the ACTN3 App, website, email, phone, or social
  media).
• Third parties, where authorised by you, or where the information is publicly available.
• Digital tools, such as analytics platforms or cookies (see Section 10).

Where possible, we collect personal information directly from you.

4. What Personal Information We Collect

We may collect the following types of personal information:

• Full name, date of birth, and contact details (email, phone, address)
• Emergency contact details
• Health, injury, or fitness-related information provided by you
• Billing and payment details
• Training, nutrition, and performance data (via the ACTN3 App or coaching services)
• Any communications or interactions with ACTN3 (including check-ins, feedback, or support queries)

5. How We Use Your Personal Information

We may use your information to:

• Verify your identity
• Provide ACTN3 membership and coaching services (in person or online)
• Process payments, including billing and subscription management
• Contact you with service updates, notices, or promotional content
• Respond to queries, complaints, or feedback
• Improve the functionality and content of our app, website, and services
• Conduct statistical analysis or research (on an anonymised basis
• Comply with legal obligations or enforce our legal rights

We will only use your personal information for purposes you have consented to or as permitted by law.

6. Disclosure of Your Personal Information

We may share your personal information with:

• MyStrengthBook (our digital app platform provider)
• Third-party payment processors or billing agents
• IT service providers who host or support our systems (some may be located outside New Zealand)
• Emergency contacts, where appropriate for safety or health reasons
• Law enforcement or regulatory authorities if required by law
• Any person authorised by you or permitted under the Privacy Act

We will not sell or rent your personal information to third parties.

7. Protecting Your Information

We take reasonable steps to protect your personal data from loss, unauthorised access, misuse, or disclosure.

This includes secure systems, staff training, and limiting access to sensitive data.

However, no system is completely secure—transmitting information over the internet is at your own risk.

8. Access & Correction

You have the right to:

• Request access to your personal information we hold
• Request correction of any information you believe is inaccurate or outdated

To do this, contact us at: josh@actn3.co.nz

Include proof of identity and details of your request.

We may charge reasonable costs for supplying or correcting your personal data.

9. Privacy & the ACTN3 App

By using the ACTN3 App (powered by MyStrengthBook), you consent to:

• The collection of training, nutrition, and health-related data
• Sharing your data with your assigned coach (if applicable)
• Data processing by MyStrengthBook, in accordance with their own privacy policies

We recommend reviewing MyStrengthBook’s privacy terms, available via the app.

10. Website & Internet Use

When you visit our website or use the ACTN3 App, we may collect non-identifiable data through:

• Cookies: Small files stored on your device to improve site functionality
• Analytics tools (e.g. Google Analytics): Used to understand how users interact with our website

You can disable cookies in your browser settings, but this may affect your ability to use some features.

If you follow links to third-party websites (e.g. payment processors or social media), those sites have their own privacy policies. ACTN3 is not responsible for the privacy practices of external websites.

11. Jurisdiction

This Privacy Policy is governed by the laws of New Zealand.

By interacting with ACTN3, you agree that any disputes will be resolved under the exclusive jurisdiction of New Zealand courts.